1: The contract between us

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us, we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

2: Our right to refuse your order

2.1: We reserve the right to refuse to accept your order for any reason including, without limitation and whether or not payment has been received by us, if:

2.1.1: We have insufficient stock to deliver the goods you have ordered;

2.1.2: We do not deliver to your area;

2.1.3: One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

2.2: If we do refuse your order we will notify you by email and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

3: Price

3.1: The prices payable for goods that you order are as set out in our website.

3.2: You may be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are specified when you place your order.

4: Your right to cancel your contract

4.1: You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the day after the date you receive the ordered goods. Please note that under the distance selling rules, perishable goods like flowers and food cannot be cancelled after delivery.

4.2: To cancel your contract you must notify us by email to hello@parkersgardencompany.com or in writing to the address below.

4.3: If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible. We strongly recommend the use of a courier or other ‘signed-for’ postage method to return the goods.

4.4: Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your cancellation.